How to open a support ticket

Category: Knowledgebase

Here is the process on how to open a support ticket and call our support desk.

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How to get the screen capture of Yealink phones

Category: 3CX

1. Login on the WEB interface and fill the ‘Action URI allow IP List’ (path: Features→Remote Control→Action URI allow IP List) with ‘any’ or ‘IP address or your PC’, then click ‘Confirm’. 2. In the B...

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How to install or force update webroot client

Category: webroot

If you don't have access to the webroot management console, the easiest way is to download the latest client from here --> http://anywhere.webrootcloudav.com/zerol/wsasme.exe   If you do have acce...

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How to setup your 3CX voicemail

Category: 3CX

It is important for users to correctly setup their voice mailboxes in order for outside users to be able to locate them in the system when using the dial by name directory. These instructions can als...

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call by name feature

Category: 3CX

In order for the call by name feature to work, you must first have the folks that are to be listed go into their respective voice mails and press 9 for the options and then I believe option 5 so they ...

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How to uninstall fortinet vpn client if the uninstall button is grayed out

Category: Fortinet

1. make sure forticlient is not loaded/running. 2. open the command prompt as administrator. 3. run  wmic product where "name like 'Forti%%'" call uninstall /nointeractive  4. close all programs as at...

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